TFA Training Courses
The TFA Training courses have been developed with the help of people with disabilities and industry professionals from across Europe. It is a fresh, user friendly and thorough training tool which can be accessed easily either at the work place, in an office or at home.
Click here to find out more about TFA Training
The courses have been designed to be cost-effective, simple to follow, provide helpful information and boost the confidence of all people working in the Hospitality, Tourist and Leisure business. Each course is tailored to specific job roles, and supported by a general programme for all staff – “First contact with disabled customers”.
Having been taken through a training programme a test is completed to check the learner’s understanding, and a certificate will be presented in the name of the Business member and of Tourism for All UK.
We want you to enjoy using these courses and achieving a pass mark on the tests and making many more Visitors – Happy Tourists
Courses currently available
- First contact with disabled customers
Note – this course has to be taken with any of or all the other courses - Guest service staff
Restaurant, Lounge and Bar workers, Cleaning and Bedroom staff - Receptionist
- Porter, Doorman and Concierge
How to access courses
Training Administrators
You will need to be registered on this site ensuring that you have completed the Business information section, towards the bottom of the form. As this is a new feature, if you've previously registered you
will need to edit your account details and add a company code/password. This can be done by selecting the "Edit account details" button on the welcome login screen.
Once registered contact TFA on 01865 432877 to be upgraded to a Training Administrator. You will then have access to details of your employees results.
Trainees
Ask your supervisor / manager if they have registered the company for TFA Training. If they have they will be able to issue you with a company code which you will need to enter along with your name on the Courses Login page.
(Last Updated: 01-07-2008)